The Legal Services Board (LSB) has appointed two new lay members to the Legal Services Consumer Panel and named four more to join next year.
Andrew Foster, operations and policy director of professional representative body the Trading Standards Institute and Catherine Wolthuizen, ombudsman at the Financial Ombudsman Service watchdog, will join the panel on 1 November.
They replace Karin Woodley, chief executive of educational charity ContinYou, and Graham Corbett, member of the Employment Tribunal Panel.
Elisabeth Davies, the panel’s chair, said Foster and Wolthuizen will bring ‘an impressive range and depth of consumer experiences’ to a number of areas the LSB is working on including litigants in person and online self-help tools.
Davies said: ‘Their knowledge of consumer protection, complaints and working with vulnerable consumers will be invaluable as we plan for where we can have the maximum impact on consumer outcomes.’
On 1 April the LSB will also appoint Catherine Gallagher, development consultant for charity the Law Centres Network; Michelle Goddard, head of postal services at non-departmental public body Consumer Futures; Philip Marsden, non-executive director of the Office of Fair Trading; and Marlene Winfield, adviser to the Royal Marsden NHS Foundation Trust.
All Legal Services Consumer Panel appointments are made by the LSB with the approval of the lord chancellor. Members of the panel receive £3,380 a year for a minimum of 13 days of work.