Workflow managementI am conducting research as part of an MBA, and have recently sent a questionnaire relating to workflow management systems to 1,300 firms of solicitors in the UK.

So far, the response has been exceptional, and I am very grateful to the solicitors, IT managers, and office managers who have replied.

The question of workflow management is of great interest to the profession.

Purchasing and implementing a new IT system can be something of a minefield, and I hope to highlight some of the most frequently encountered pitfalls, as well as finding out more about the benefits achieved.

If your firm did not receive a questionnaire and you would be interested in contributing, please e-mail me at turner@merlion.co.uk.

Once I have sufficient replies, I will collate the results and will be pleased to send a short report to all participating firms.Nigel Turner, Group Legal Director, Merlion Housing Group, Winchester