The Junior Lawyers Division has urged training provider BPP to restore the trust of its students after a formal complaint was lodged last week.
The JLD said it recognised that Covid-19 had caused ‘unprecedented challenges and difficulties for everyone’ but claimed certain students on BPP’s Legal Practice Course ‘are being asked to accept compromise in a way that others are not’.
In a letter to BPP’s vice chancellor, JLD chair Charlotte Parkinson said: ‘The JLD appreciate that every LPC provider is different and, as noted before, that the current climate is difficult for all. However, as a representative body for LPC students, we are concerned that the group, and other students like them, are being asked to accept compromise in a way that others are not.
‘The JLD therefore requests that you take the time to talk with the group, to explain why their concerns have not been appropriately dealt with, and to subsequently take steps to handle the group’s concerns moving forward.’
The division criticised the fact that students based in London, but who are now being taught entirely online, are still paying premium fees. It added that other concerns – such as increases in class sizes – had been dealt with ‘amicably’ by other training providers.
Commenting on the formal complaint last week, a spokesperson for BPP said: ‘We take official complaints raised by students extremely seriously. We cannot comment on individual cases but all complaints go through a robust, credible and independent procedure of review to ensure a satisfactory conclusion is reached.’