Practice management – Page 30
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OpinionTackling small firm pay gaps
Smaller law firms may need structural change to close pay gaps and secure partner succession.
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OpinionOnline reviews are old hat
LSB excitement about online reviews for law firms is quaint and mistaken. Clients now ask their networks for recommendations.
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FeatureHow to: Close a pay gap
The underlying reasons for pay gaps measured by gender, race, ethnicity or disability are complex. All the more reason to start addressing them.
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Opinion'Thank you for holding': Why law firms need their PAs back
With the novelty of the pandemic wearing thin, clients expect pre-Covid levels of courtesy and customer service.
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FeatureKicking up a storm
In a year of eye-watering PII premium increases, solicitors are entitled to grumble, Jonathan Rayner finds – even if they can’t agree on a solution.
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OpinionPulling in the punters
Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms | Susan Saltonstall Duncan
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OpinionCore strength: how firms can benefit from outsourcing
Outsourcing of Core Legal Service Functions: How to Capitalise on Opportunities for Law Firms | Clark Norman
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FeatureAn employer’s role in tackling domestic abuse
A number of changes to a firm’s internal processes can be made to offer support for people taking steps to leave an abusive relationship.
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OpinionRemote supervision – training in 2021 and beyond
Starting out: In the past year, we have had to adopt new ways of working.
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FeatureHow to: Keep clients close
Business development and contact-building have barely been possible in-person for over a year. But, as Eduardo Reyes discovers, that has not stopped imaginative law firms from keeping clients engaged and entertained – and a hybrid approach looks here to stay
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NewsRemote hearings ‘fragmented’, say civil court users
Civil court users have criticised the use of remote hearings as ‘fragmented’ and inconsistent, calling for improvements as the pandemic abates.
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NewsBar chief vexed by super-regulator’s mission creep
The Bar Council has suggested that the Legal Services Board is exceeding its remit, citing the super-regulator’s ‘surprising’ plans to reshape the justice sector.
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NewsFirms finalise office return plans
Top City firms are cautiously preparing to fully reopen their offices next month, with desk-booking apps, flexible working pilots and weekly team meetings.
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NewsActivist Scottish lawyers lobby for legal aid support
An activist group of lawyers has emerged in Scotland seeking to pile pressure on Holyrood to provide urgent support to legal aid solicitors.
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NewsClaims firm sells London business to focus on northern hubs
Hudgell Solicitors says business model has changed in the last 12 months.